Changes between Version 6 and Version 7 of ITERATION_12/Release/UserDocumentation/01_PreReleaseSophie/03_ReportingBugs

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Timestamp:
02/27/10 22:00:51 (6 months ago)
Author:
danvisel
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  • ITERATION_12/Release/UserDocumentation/01_PreReleaseSophie/03_ReportingBugs

    v6 v7  
    1414  [[Image(source:/branches/private/danvisel/sophie2-platform/doc/userdoc-images/RELEASE_12/ReportBugWindow.png)]] 
    1515 
    16 This can also be triggered when an error has not occurred; you can choose '''Help > Send an Error Report''' to bring up this window. This window doesn't automatically send a bug report to the Sophie developers; you need to click '''Send''' to do that. You should be aware that choosing to use the error-reporting window may transmit personal information (like the name of the directories on your hard drive) to Sophie's developers; if you're worried about this, use of internal bug reporting is entirely voluntary. If you do not email anything to us, your personal information will not be transmitted. 
     16This can also be triggered when an error has not occurred; you can choose '''Help > Send an Error Report''' to bring up this window.  
     17 
     18This window doesn't automatically send a bug report to the Sophie developers; you need to click '''Send''' to do that. You should be aware that choosing to use the error-reporting window may transmit minor amounts of personal information (like the name of the directories on your hard drive) to Sophie's developers. If you're worried about this, use of internal bug reporting is entirely voluntary, and if you do not email anything to us, your personal information will not be transmitted. But sending in error reports will help us make Sophie better. 
    1719 
    1820If you are willing to send this information, here's what to do:  
    1921 
    2022 1. First, you first need to fill in your email address.  
    21  2. Filling in some basic information about what you did that caused the error (in the bottom field) is also extremely useful. If there's a particular sequence of events that triggers the bug, listing that sequence will be very helpful. 
     23 2. Fill in some basic information about what you did that caused the error in the bottom field. If there's a particular sequence of events that triggers the bug, listing that sequence will be very helpful. 
    2224 3. If a particular piece of media or book that always causes the error, you can attach that. This isn't always necessary. 
    2325 4. Finally, click the '''Send''' button.