• Review existing tickets.
• Look for duplicate issues and remove them.
• Look for unassigned tickets and assign them.
• Send reminders to owners of tickets without progress (look for comments that contain "estimate" "this will be fixes after" "this can't be fixed" etc.)
• Notify the team if the count of non-closed tickets is huge (in process of work we should consider what "huge count of tickets" mean.
• Notify the team for other issues you consider abnormal.