| 1 | Analysis: |
| 2 | * Define Ticket Attribute instances such as: |
| 3 | * Types - The nature of the ticket (for example, defect or enhancement request) |
| 4 | * Components - The project module or subsystem this ticket concerns. |
| 5 | * Versions - Version of the project that this ticket pertains to. |
| 6 | * Priorities - The importance of this issue, ranging from trivial to blocker. |
| 7 | * Milestones - When this issue should be resolved at the latest. |
| 8 | * Resolutions - Reason for why a ticket was closed. One of fixed, invalid, wontfix, duplicate, worksforme. |
| 9 | * Status - What is the current status? One of new, assigned, closed, reopened. |
| 10 | * Integrate the instances in Trac; |
| 11 | * Define and create useful Reports; |