Analysis:

• Define Ticket Attribute instances such as:
  • Types - The nature of the ticket (for example, defect or enhancement request)
  • Components - The project module or subsystem this ticket concerns.
  • Versions - Version of the project that this ticket pertains to.
  • Priorities - The importance of this issue, ranging from trivial to blocker.
  • Milestones - When this issue should be resolved at the latest.
  • Resolutions - Reason for why a ticket was closed. One of fixed, invalid, wontfix, duplicate, worksforme.
  • Status - What is the current status? One of new, assigned, closed, reopened.
• Integrate the instances in Trac;
• Define and create useful Reports;