Analysis:

• Define Ticket Attribute instances such as:
  • Types - The nature of the ticket (for example, defect or enhancement request)
  • Components - The project module or subsystem this ticket concerns.
  • Versions - Version of the project that this ticket pertains to.
  • Priorities - The importance of this issue, ranging from trivial to blocker.
  • Milestones - When this issue should be resolved at the latest.
  • Resolutions - Reason for why a ticket was closed. One of fixed, invalid, wontfix, duplicate, worksforme.
  • Status - What is the current status? One of new, assigned, closed, reopened.
• Integrate the instances in Trac;

Design:

• Milestones are already defined. These include:
  • m1 - milestone 1
  • m2 - milestone 2
  • m3 - milestone 3
  • m4 - milestone 4
  • m5 - milestone 5
  • a1 - alpha 1
  • a2 - alpha 2
  • a3 - alpha 3
  • b1 - beta 1
  • b2 - beta 2
  • b3 - beta 3
  • rel - release